Will I receive a tracking number?

  • Yes each order comes with a tracking number that will be sent to the email that you provided when placing your order. Once the order is processed an email will be sent out.

What shipper carrier does VLUX ship orders out with? 

  • All orders are sent out via USPS.

If I'm local can I pickup my order?

  • Yes, of course! Please visit our local dolls page for more information.

How can I contact the company if I have any questions? 

  • All questions, comments and concerns can be sent to info@vluxboutique.net or reach out to us on our Instagram @shopvluxboutique